Custom Forms

Custom Form

Effective Date: February 1, 2026   Last Updated: February 1, 2026

A custom form is any form added to a Hibu One Smart Site that is not a Contact, Request, or Hero form. Custom forms allow businesses to collect specialized information from visitors while following Hibu’s compliance and usability standards.

Rules

• Hibu will build up to 10 unique custom forms per site.
• Each custom form must serve a unique purpose and contain its own set of fields.
• Forms may be duplicated across multiple pages as needed, but no more than 10 distinct forms will be created.
• Custom forms may not exceed 25 fields.
• Forms with 10 or fewer fields may be placed on any page.
• Forms with more than 10 fields must be placed on their own dedicated page, which counts toward the site’s total page count.
• Custom forms may include any of the available DUDA platform form fields, except where HIPAA restrictions apply (see below).
• Field Validation: Custom forms follow the same validation rules as all Hibu One Smart Forms (see Common to All Forms).
• Tracking & Integrations: Third-party tracking and integrations (e.g., Google Ads, Sheets, Webhooks) may be connected to this form. (view details)
  
  

Restrictions

• Sensitive Data Restrictions: No form may request medical, financial, or other sensitive information. (view list)
• Healthcare Businesses: Message/long-text fields and service fields must be excluded. Applies to doctors, dentists, pharmacies, therapists, nursing homes, counselors, and insurance providers handling medical/life/health/dental. (see list)