Common to ALL Hibu One Smart Forms
Common to All Hibu One Smart Forms
Effective Date: February 1, 2026
Last Updated: February 1, 2026
All forms on Hibu websites share the following core elements:
- Form Submission Notifications: Configured in the Performance Dashboard. Any number of contacts may receive notifications via email, text, and web push.
- Email Subject Line: Submitted emails display as “New Form Fill Submission.”
- Error Message: By default reads “Oops, there was an error sending your message. Please try again.”
- Confirmation Message: By default reads “Thank you for contacting us. We will get back to you as soon as possible.” (editable on request).
- Thank You Page: Forms may redirect to a thank-you page on request.
- A free thank-you page may be added when requested or when determined necessary by an Elite Analyst.
- This page is already included as a hidden page with indexing turned off.
- Title tag should be updated to: “Thank You | NOB.”
- A meta description is not required.
- reCAPTCHA:
- Added by default to all forms to protect against spam and speed up the submission process.
- The reCAPTCHA icon appears in the bottom-left corner only when a visitor interacts with the form (clicks into a field).
- The icon disappears after submission or page refresh.
- Position and display (icon or text) can be adjusted in form settings.
- reCAPTCHA cannot be disabled.
- Tracking & Integrations
- Third-party tracking and integrations (e.g., Google Ads, Sheets, Webhooks) may be connected to this form. (view details)
- Hibu will not set up accounts, generate, or retrieve third-party code.
- Sensitive Data Restrictions: No form may request medical, financial, or other sensitive information. (view list)
- Field Type Alignment & Validation
- All template and section forms include built-in validation for standard field types (e.g., phone, email, zip, date, time).
- When adding a custom form, Hibu team members are expected to select the correct field type so the validation applies properly. For example:
- Phone → Phone field
- Email → Email field
- Zip/Number → Number field
- Date/Time → Date or Time field
- Message/Question → Long text field