Instagram Feed

Eligibility & Account Requirements

Only Professional Instagram accounts (Business or Creator) are supported.
Personal or private accounts cannot be connected.
Only one Instagram account may be connected per site.
Clients do not provide login credentials to Hibu; access is handled securely through Instagram’s permissions workflow.

Display Rules & Content Behavior

The widget displays image posts only.
Videos, reels, stories, and collaborations are not supported.
Up to 100 of the most recent images may appear.
Captions may display on desktop only, when enabled in settings.
Feed updates automatically; new images may take up to two hours to appear.
Due to Meta’s 2024 update, connections made before December 2024 must be reconnected.

Client Expectation Note
The Instagram Photo Gallery Feed is intended for clients who maintain an active, professional-quality Instagram presence. Connection reliability and content display depend on Meta’s integration and account status.

Integration With Hibu One Site

The Instagram Photo Gallery can be used in two ways:

1. As a Replacement for the Standard Gallery

The Instagram feed may replace the Home, Cat, or Core Page’s static gallery when:

If questionnaire does not indicate specific Instagram placement on Gallery Page
The client actively maintains a strong photo-based Instagram presence.
Instagram contains more or better-quality images than the client provided.

2. Combined With Client-Supplied Images on a Gallery Page

The Instagram feed can be placed above or below the client’s images on the Gallery page. It can also act as a standalone gallery.

Placement rules:

If the client has 25+ images (as one large set or multiple gallery sections):
Place the Instagram gallery at the bottom of the page.
This prevents overwhelming the layout and keeps the client’s photos primary.
If the Instagram feed contains more images than the client provided:
Place the Instagram gallery above the client images.
This ensures visitors see the most up-to-date and active content first.

Anchor-Link Requirement

In all placement scenarios:

Add an anchor link labeled “Instagram Gallery” that points directly to the Instagram gallery section, in addition to any client-provided image sections.
Do not add an anchor if the Instagram Gallery is the only gallery on the page.
This allows gallery sub-navigation, internal navigation, CTA buttons, and homepage copy blocks to link users precisely to the correct gallery section.

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